Privacy Policy

Information We Collect

When you contact Texas Plumbing Septic Heating & Air Services LLC in Midland, TX, we collect the information you choose to provide: your name, phone number, email address, service address, and a description of the plumbing work you need in Midland, Odessa or a nearby community.

We also collect basic technical data such as pages visited and device type so we can improve the experience for Midland and Odessa visitors to this website.

How We Use Your Information

We use your information to schedule service, provide estimates, dispatch a technician to your Midland and Odessa property, follow up about completed work, and answer questions. We never sell your information.

If you opt in to SMS messaging, we use your phone number only for appointment reminders and service updates related to your Midland and Odessa plumbing job. Message and data rates may apply; reply STOP at any time to unsubscribe.

Cookies and Analytics

This website may use cookies and standard analytics tools to understand how Midland and Odessa visitors navigate the site. You can disable cookies in your browser settings without losing access to any page.

Data Sharing

We share information only with service providers that help us operate the business — for example scheduling software or payment processing — and only to the extent needed to serve your Midland and Odessa plumbing request. We may also disclose information where required by Texas or federal law.

Data Retention and Security

We retain customer records for as long as needed to support warranty claims and comply with Texas record-keeping requirements. We use reasonable safeguards to protect the information of our Midland and Odessa customers, though no method of transmission is fully secure.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. Contact us and we will respond promptly.